I am a process manager with a passion for IT and risk management. As an employee I bring lots of energy and enthusiasm to the team. I am always looking to improve and deliver excellence. I enjoy setting ambitious goals and diving into new areas. I am strong at getting to the root cause of complex issues and defining ways to resolve issues. I often use design thinking to find solutions that will work well for the stakeholders.

Managing department and entiteit overarching projects and studying the business to improve efficiency, decrease cost and risk..

As IT advisor I work on the transition of the fire department to a cloud and SAAS based architecture. In addition to this I am responsible to ensure the fire department is compliant with cybersecurity standards defined by the Dutch government (BIO). My other responsibilities are advising management and leading projects such as the implementation of MS365 and TOPdesk.

As senior manager reporting to the COO I was responsible for business financial crime risk (customer due diligence and onboarding). Key activities were: managing process risks, process governance (based on KPI’s and SLA’s) and simplifying processes to improve customer experience.

As operations manager i was responsible for various key areas on behalf of the COO. In this period I was responsible for IT, business continuity, cybersecurity, regulatory reporting and corporate real estate. In addition to this I have temporarily held the role of head of procurement for a year due to an outstanding vacancy.

As part of this bachelor at the Hogeschool van Amsterdam i completed a minor at law.

ROC van Amsterdam

Amstelveen college

I have excellent experience in the following software. In addition to this I also have above average knowledge with all office and MS365 applications.

During my time at HSBC I have gained lots of experience and knowledge with risk management. As manager I was responsible for various controls within the processes I was responsible for. Since working with risk it has become a real passion. Applying risk management ensures that everyone is working with the same approach and terminology. The risk based approach to processes is something I often use in my current role as well. Performing risk management gives me good insights into the state of processes and ongoing issues.

In all roles I have had process improvement and simplification has been one of my core responsibilities. I am very curious and I enjoy understanding new processes. This is the reason why process improvement is one of my favorite things to do. My curiosity makes it possible for me to gain a quick understanding of the current situation. In most cases processes have become complex. By simplifying and implementing KPIs I am able to improve processes.

I I have been a volunteer firefighter since my 18th. Working as a firefighter has enabled me to have a positive contribution to society. In addition to this it has enabled me to follow various courses. Currently I am following the course to become a fire captain.

One of my passions is coding. I am fluent in all the languages below. When coding I try to minimize the use of frameworks and libraries. This has enabled me to gain a deep understanding of all these languages. By clicking on the link below you can see some of the projects I am working on.

During my internship at the flevoland fire department I researched the planning process for the fire stations in the region. This research was for the completion of my bachelor thesis.

Internship as part of my bachelors degree working on process design of the recruitment process.

During this internship I worked at the accounting department.

During this internship I worked at the accounting department.